Frequently Asked Questions
Your guide to shopping luxury fashion at 25 South Boutiques.
What is the standard shipping timeframe for orders?
We offer expedited shipping on all luxury apparel. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy for boutique dresses?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain high-end evening wear and sale items may be final sale.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide specific to the designer. Since we curate collections from various luxury labels, we recommend checking the measurements for each individual piece.
Are the items sold on 25 South Boutiques authentic?
Guaranteed. We work directly with designers and authorized distributors to ensure every piece of apparel and every accessory in our boutique is 100% authentic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and interest-free installment plans through Affirm.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may request a cancellation within 1 hour of purchase; however, once an order has entered the shipping process, it cannot be modified.